Mission
Statement
The primary goal of all
Twin Ports NAPA AutoCare Centers is to develop long term relationships
with our customers by using the latest tools and technology to provide
guaranteed repairs and necessary maintenance on our customer’s vehicles
at a fair price.
In an effort to
provide the best repair experience possible, we are committed to provide
a team of experienced and certified technicians to perform only
necessary maintenance and repairs, and a knowledgeable staff to educate
our customers on their specific vehicle repair needs in a clean and
friendly environment.
As a critical
asset to our business, we encourage all our team members to grow in
their careers by providing the tools, training and information resources
necessary to secure certification and correctly repair today’s complex
vehicles in a safe and comfortable work environment.
By also providing a competitive wage and benefit package to
retain our employees, we invest in this valuable asset.
The return on this investment is the customer confidence and
trust in our ability a familiar face provides when repairs and
maintenance are necessary.
We believe our
neighborhood is the lifeblood of our business.
By maintaining our facility to the highest standards of
cleanliness, appearance and environmental protection and by supporting
community activities through fundraisers and donations we strive to be
good neighbors and an asset to our community.
By building our
team into a family unit and treating all our customers as friends of the
family, we can secure our primary goal to develop the relationships
necessary to thrive in this competitive business environment.